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Now Live: Chat with a Librarian!

Updated: Feb 8, 2021

Have a question about HSP’s collections? Having trouble finding something on our website? Wondering how to get the most out of our online catalog? WE CAN HELP! For the first time, you can now chat live with a librarian all from the comfort of your own home. Every Wednesday and Thursday from 12:00 - 3:00 p.m. (EST), our staff will be able to assist you remotely.

While COVID-19 presently keeps our library closed, we're excited to be able to offer this online service. "In a digital world, the use of virtual chat platforms by libraries have increasingly become a necessity for delivering information and providing assistance to users. For HSP, we look forward to embracing this technology in an effort to deepen relationships with our patrons, provide real-time insight into our collections, and provide remote assistance with the various catalogs and research tools that we offer," says Anthony DiGiovanni, HSP's Director of Cataloguing and Reference Services.

During other hours, visitors to our website can still get tips by browsing our FAQ page or submit a question directly using the same link. We look forward to “chatting” with you!



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